{"id":1413,"date":"2026-10-09T22:31:54","date_gmt":"2026-10-09T22:31:54","guid":{"rendered":"https:\/\/fmk.onh.mybluehost.me\/?page_id=1413"},"modified":"2026-11-07T21:52:35","modified_gmt":"2026-11-07T21:52:35","slug":"faqs","status":"publish","type":"page","link":"https:\/\/sbswatches.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.9&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<style>.sbs-policy{max-width:800px;margin:0 auto;padding:48px 24px 64px;background:#fff;color:#222;font:16px\/1.7 Arial,sans-serif;text-align:left}.sbs-policy h1{font:700 34px\/1.25 Arial,sans-serif;text-align:center;color:#111;margin:0 0 38px;padding:0}.sbs-policy h2{font:700 18.67px\/1.4 Arial,sans-serif;text-decoration:underline;text-underline-offset:4px;color:#111;margin:28px 0 12px;padding:0}.sbs-policy p{padding-bottom:0;margin:0 0 16px}.sbs-policy ul{padding:0 0 0 22px;margin:0 0 16px}.sbs-policy a{color:inherit;text-decoration:underline;overflow-wrap:anywhere}#main-content{background:#fff}#main-content .container:before{display:none}#left-area{width:100%;padding-right:0}#sidebar{display:none}.entry-title{display:none}@media(max-width:600px){.sbs-policy{padding:32px 4px 40px}.sbs-policy h1{font-size:28px}}<\/style><article class=\"sbs-policy\"><h1>FAQs<\/h1><h2>Can I enquire about a custom watch?<\/h2><p>Yes. Send us your inspiration, preferred colours and any details you have in mind. We\u2019ll discuss options, availability and price before your build begins.<\/p><h2>How long does delivery take?<\/h2><p>Assembly and delivery are estimated at 9\u201315 working days, including preparation and shipping, unless a different timeframe is agreed before ordering. Day one is the next working day after your order, with processing beginning at 12 noon UK time. Working days exclude weekends and UK bank holidays.<\/p><h2>Is delivery free?<\/h2><p>Delivery is free across the UK. Delivery to supported European destinations costs \u00a38.99 per order; select your country at checkout to confirm availability. For other destinations, contact us before ordering. Applicable import duties, taxes and customs handling fees not collected at checkout are payable by the customer.<\/p><h2>Can I return my watch?<\/h2><p>For standard online purchases, notify us of a change-of-mind cancellation within 14 calendar days after delivery, starting the day after receipt. You then have a further 14 calendar days to send it back. You pay the return postage. Different rules apply to genuinely personalised watches. See Returns &amp; refunds for the full conditions.<\/p><h2>Does my watch come with a guarantee?<\/h2><p>Yes. Our six-month repair guarantee covers manufacturing and assembly defects during normal use. See Guarantee for the coverage and exclusions. Your statutory rights are unaffected.<\/p><h2>Can I swim or shower with my watch?<\/h2><p>Check the water-resistance limits and care instructions for your specific watch. Do not assume it is suitable for swimming or showering. Contact us before exposing it to water if you are unsure.<\/p><h2>What if something is wrong with my watch?<\/h2><p>Send us your order number and a description of the issue. Photos or a short video may help. We\u2019ll explain the next steps and provide return instructions if an inspection is needed.<\/p><h2>How can I contact you?<\/h2><p>WhatsApp: <a href=\"https:\/\/wa.me\/447984788799\">+44 7984 788799<\/a><br>Email: <a href=\"mailto:contact@sbswatches.com\">contact@sbswatches.com<\/a><\/p><\/article>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>FAQsCan I enquire about a custom watch?Yes. Send us your inspiration, preferred colours and any details you have in mind. We\u2019ll discuss options, availability and price before your build begins.How long does delivery take?Assembly and delivery are estimated at 9\u201315 working days, including preparation and shipping, unless a different timeframe is agreed before ordering. Day [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:html -->\n<style>.sbs-policy{max-width:800px;margin:0 auto;padding:48px 24px 64px;background:#fff;color:#222;font:16px\/1.7 Arial,sans-serif;text-align:left}.sbs-policy h1{font:700 34px\/1.25 Arial,sans-serif;text-align:center;color:#111;margin:0 0 38px;padding:0}.sbs-policy h2{font:700 18.67px\/1.4 Arial,sans-serif;text-decoration:underline;text-underline-offset:4px;color:#111;margin:28px 0 12px;padding:0}.sbs-policy p{padding-bottom:0;margin:0 0 16px}.sbs-policy ul{padding:0 0 0 22px;margin:0 0 16px}.sbs-policy a{color:inherit;text-decoration:underline;overflow-wrap:anywhere}#main-content{background:#fff}#main-content .container:before{display:none}#left-area{width:100%;padding-right:0}#sidebar{display:none}.entry-title{display:none}@media(max-width:600px){.sbs-policy{padding:32px 4px 40px}.sbs-policy h1{font-size:28px}}<\/style><article class=\"sbs-policy\"><h1>FAQs<\/h1><h2>Can I enquire about a custom watch?<\/h2><p>Yes. Send us your inspiration, preferred colours and any details you have in mind. We\u2019ll discuss options, availability and price before your build begins.<\/p><h2>How long does delivery take?<\/h2><p>Assembly and delivery are estimated at 9\u201315 working days, including preparation and shipping, unless a different timeframe is agreed before ordering. Day one is the next working day after your order, with processing beginning at 12 noon UK time. Working days exclude weekends and UK bank holidays.<\/p><h2>Is delivery free?<\/h2><p>Delivery is free across the UK. Delivery to supported European destinations costs \u00a38.99 per order; select your country at checkout to confirm availability. For other destinations, contact us before ordering. Applicable import duties, taxes and customs handling fees not collected at checkout are payable by the customer.<\/p><h2>Can I return my watch?<\/h2><p>For standard online purchases, notify us of a change-of-mind cancellation within 14 calendar days after delivery, starting the day after receipt. You then have a further 14 calendar days to send it back. You pay the return postage. Different rules apply to genuinely personalised watches. See Returns &amp; refunds for the full conditions.<\/p><h2>Does my watch come with a guarantee?<\/h2><p>Yes. Our six-month repair guarantee covers manufacturing and assembly defects during normal use. See Guarantee for the coverage and exclusions. Your statutory rights are unaffected.<\/p><h2>Can I swim or shower with my watch?<\/h2><p>Check the water-resistance limits and care instructions for your specific watch. Do not assume it is suitable for swimming or showering. Contact us before exposing it to water if you are unsure.<\/p><h2>What if something is wrong with my watch?<\/h2><p>Send us your order number and a description of the issue. Photos or a short video may help. We\u2019ll explain the next steps and provide return instructions if an inspection is needed.<\/p><h2>How can I contact you?<\/h2><p>WhatsApp: <a href=\"https:\/\/wa.me\/447984788799\">+44 7984 788799<\/a><br>Email: <a href=\"mailto:seikosbyslim@gmail.com\">seikosbyslim@gmail.com<\/a><\/p><\/article>\n<!-- \/wp:html -->","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"nfd_onboarding_generated":"","footnotes":""},"class_list":["post-1413","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQs - SBS Watches<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sbswatches.com\/es\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"FAQsCan I enquire about a custom watch?Yes. 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